Opened in February 2023 in charming Los Olivos, The Inn at Mattei’s Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei’s Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast’s land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.
The Massage Therapist is responsible for providing massages and body treatments to our guests and members with unparalleled personalized service, professionalism and exceptional knowledge in the field of the healing arts. The service provider is also responsible for maintaining cleanliness of the workspace assigned during their shift.
Prepare treatment rooms to client specifications while also adhering to The Inn at Mattei’s Tavern service standards.
Greet guests warmly and escort guests to and from treatment rooms and attend to any immediate needs throughout the Spa visit.
Perform prep work and properly clean and restock the room as required and needed and directed by spa leadership.
Assist in providing information to any inquiries, helps to coordinate all guest requests for services.
Assess guest needs and inquire about contraindications before beginning service to ensure guest comfort and safety throughout the treatment.
Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
Maintain the work area with necessary supplies. Ensure the room is immaculate at all times (tables draped, counters and products clean) as well as cleanliness of all other spa areas including locker rooms.
Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
Assist fellow associates with coverage of shifts when possible in order to promote teamwork.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Report accidents, injuries, and unsafe work conditions to management immediately.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Follow service protocols and procedures according to The Inn at Mattei’s Tavern standards.
Regularly attend, participate in and support training and staff meetings for the spa.
Complete all safety training and certifications requested by management.
Keep personal certifications up to date without Management prompting.
REQUIRED
Valid CAMTC Certification and a minimum of 500 hours of massage therapy training with a certificate of completion
Satisfies all State, Regional, and Local requirements to perform services in California
Ability to commit to consistent weekly availability that aligns with the needs of the business
Successful completion of pre-employment screening
PREFERRED
Experience in a luxury environment
Two years of experience performing body care services in a spa setting
Excellent communication skills
Confidence and ability to perform under pressure
This position starts at $16.50/hr +
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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