Receptionist Job at Find Great People | FGP, Columbia, SC

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  • Find Great People | FGP
  • Columbia, SC

Job Description

Position Summary:

We’re seeking a friendly, detail-oriented Receptionist to serve as the welcoming face and voice for a client in Columbia, SC. This role is pivotal in delivering smooth, professional interactions, whether via phone, in-person, or online—and delivering robust support for our client’s payment processing. Other duties include general support inside our local office as needed in working with owner and other team members.

Key Responsibilities:

  • Greeting visitors in a warm and professional manner.
  • Manage incoming calls, assist with inquiries, and route calls as needed.
  • Complete client payments efficiently via:
  • In-person walk-ins
  • Telephone transactions
  • Guiding clients to pay through the company website (“Pay Online”)
  • Provide clear instructions and troubleshooting to help clients navigate online HOA payments.
  • Maintain accurate records of payments and client interactions.
  • Redirect callers or visitors to relevant departments (e.g., Collections, Accounting).
  • Support general administrative tasks: mail sorting, scheduling, filing, and handling office supplies as needed.

Qualifications & Skills:

  • Excellent communication—friendly, polished, and professional.
  • Prior experience with phone-based customer service or front-desk roles.
  • Strong attention to accuracy, especially in recording payments and client details.
  • Basic comfort with digital payments and guiding clients online.
  • Dependable, punctual, and detail focused.
  • Reasonable experience with MS Excel and with spreadsheet creation and manipulation.

Preferred:

  • Background in property management, HOA management, or similar industries.
  • Familiarity with payment processing systems, such as QuickBooks.
  • Excellent multitasking and time-management abilities.

Working Conditions:

  • Full-time, Mon–Fri daytime schedule.
  • Pay between $18-$20hr
  • Office environment at the company’s Columbia location.
  • A fast-paced, community-focused setting with the opportunity to connect locally.

Job Tags

Full time, Work at office, Local area,

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